Can't find the vehicle you're looking for? Mercedes-Benz of Naperville can find it or Pre-Order from the factory.  Get in touch, use our Vehicle Request form and we'll contact you to help your vehicle search.



Frequently Asked Questions:


How do you custom order a Mercedes-Benz?

To custom order a new Mercedes-Benz, first reach out with the Vehicle Request form and let us know which vehicle you're interested in ordering. After submitting, we'll follow up to confirm your desired vehicle specifications and check if any incoming inventory matches what you want. If a vehicle is not in transit or available, we will arrange to submit your order to Mercedes-Benz.

Can I use the Vehicle Request form for Pre-Owned vehicle requests?

Absolutely, fill in the required contact information and provide the model your looking for in the Comments field. A sales associate will contact you to discuss the full details of your Pre-Owned vehicle search. 

What's the process to order a new vehicle from the factory?

1. Contact Mercedes-Benz of Naperville about the vehicle you are interested in and arrange a time to create your order.
2. Meet with a sales team member to discuss options and configure your vehicle. Review pricing and any available incentives, pay your custom order deposit, then finalize and submit your order.
3. Once your vehicle has been built, it will be transported to our dealership. When your vehicle arrives, it will undergo a Pre-Delivery Inspection by one of our factory trained service technicians.
4. Lastly, it's time to come and pick up your new [Dealership Brand].

How long does ordering a vehicle from Mercedes-Benz take?

Lead times will vary significantly by model and configuration. Global supply chain constraints for specific parts has slowed some vehicle production times. Before and after ordering your vehicle, we can share production timeline estimates that we receive from the factory.

Can you track your order from the factory?

Consult with your sales team member to obtain build progress updates or using factory vehicle build tracking applications.


New Mercedes-Benz in Naperville, IL

Mercedes-Benz of Naperville serving the areas of Naperville, Aurora, Wheaton, and Joliet, has an extensive inventory of the newest models of Mercedes-Benz available to purchase. Whether you're in the market for the latest Mercedes-Benz models-like the Mercedes-Benz GLE, Mercedes-Benz GLA, Mercedes-AMG®, 300 4MATIC®, GLB 250 SUV, CLA 250 Coupe, or more-our dealership has the most popular Mercedes-Benz models waiting for you to take a test drive. Let our team assist you by buying online.

Should the vehicle you have your eye on not be in stock in our showroom, our team members can help you order the high-quality car or luxury SUV with your specifications and styling through our nationwide inventory.

About Mercedes-Benz Luxury Cars

Mercedes-Benz of Naperville provides options in various body styles, including sedans, convertibles, coupes, vans, and more. Some of our most popular classes and models include:Next year's models will be available at the end of this year, but many of their specs can already be found on the Mercedes-Benz website.

Some of our most popular features include fuel-efficient mpg, all-wheel drive (AWD), Blind Spot Assist, Apple CarPlay, Android Auto, and liftgate. Some of our models include:

Buying a New Mercedes-Benz at Naperville

Mercedes-Benz of Naperville offers many simple financing and lease programs for new vehicles to help you find an affordable way to drive the car of your dreams. We will work with you to find a lender and program to help you in the easiest and best way possible, and answer any financial FAQs you might have. When you finance with us, you know you're getting no-hassle financing through Mercedes-Benz Financial Services. This means that we take the risk of reselling or trading in the vehicle at the end of the lease, regardless of your credit. This is our finance pledge to our customers.

To find out if you qualify for financing, apply using our fast and secure online financing application to know where you stand before coming in! You can find out how much you qualify for and what your monthly payments and the interest rate would look like on your Mercedes-Benz car by using our handy payment calculator.

Still wondering whether you should lease or finance a Mercedes-Benz vehicle? Check out our website to learn more and start the loan application online, or schedule an appointment for a test drive today. Whether you are looking to trade-in your car before you buy or sell your vehicle outright Mercedes-Benz of Naperville is buying all makes and models! Contact Mercedes-Benz of Naperville today to get the trade-in value of your car in as little as 30 minutes and walk away with same-day payment!

Other Mercedes-Benz Vehicles For Sale Near Naperville, IL


Maintaining Your New Mercedes-Benz

Mercedes-Benz also offers three different prepaid maintenance plans for the premier plan that you can select from. Each customizable plan covers your service center needs for two, three, or four years, and up to 40,000 total vehicle miles.

Alternatively, the Star Prepaid Maintenance plan offers two or three different service packages for newer vehicles with a model year past 2009, up to 80,000 accumulated miles. Our dealership also offers many service coupons for your Mercedes-Benz, which are available on our website. Call Mercedes-Benz of Naperville today!



Accessories and color may vary. Dealer not responsible for errors or omissions. New vehicle pricing may already include applicable manufacturer incentives which may expire at any time. Manufacturer incentive data and vehicle features are provided by third parties and believed to be accurate as of the time of publication. Please contact the store by email or phone for details and availability of incentives. Sales tax or other taxes, license, title, and $324.24 dealer documentary fee are not included in quoted price.   

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Displayed MPG is based on applicable EPA mileage ratings. Use for comparison purposes only. Your actual mileage will vary, depending on how you drive and maintain your vehicle, driving conditions, battery pack age/condition (hybrid models only) and other factors.